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Child's Monthly Blood Pressure Check at Home - Excellent Car...

Posted By AMBH

"Child's Monthly Blood Pressure Check at Home - Excellent Care"

About: Dumfries & Galloway Community Services / Childrens Services General practices in Dumfries and Galloway

(as a parent/guardian),

A lovely nurse called Kathryn from the Community Children's Nursing Team attached to the Lockerbie Medical Practice visited my daughter and I at home to check her BP as she has Kidney Cysts. She was brilliant with my daughter and a lovely and warm person to talk to, she also informed me of extra services we could take advantage of to make life a little easier. We look forward to seeing her each month for BP checks.  

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 5 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 18/04/2019 at 08:54
Published on Care Opinion at 10:11

picture of Michaela Cannon

Dear AMBH,

Thank you for taking the time to provide us with your feedback. We are delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

Michaela

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