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"Gynaecology outpatients"

About: Aintree Centre For Womens Health / Gynaecology Liverpool Womens Hospital / Gynaecology

(as the patient),

Constantly messed around with appointments. Every appointment has been cancelled and rearranged, the most up to date appointment has been rescheduled twice each at two months later than the previous date. Absolutely unacceptable and is completely disgusting.  

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Responses

Response from Kevin Robinson, Deputy Head of Patient Experience, Liverpool Women's NHS Foundation Trust 5 years ago
Kevin Robinson
Deputy Head of Patient Experience,
Liverpool Women's NHS Foundation Trust
Submitted on 17/04/2019 at 16:03
Published on Care Opinion at 22:40


We are sorry to hear that your experience has been less than satisfactory with regards to your appointments. We would like to discuss this further with you if possible.

Please call 0151 702 4328 and ask for Debbie Pink, Access Manager or Jeanette Jones, Assistant Access Manager so we are able to investigate this further

Regards

Kevin Robinson, Deputy Head of Patient Experience

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