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"They have made a big difference"

About: University Hospital Ayr / Urology

(as a service user),

I have just recently had treatment for continence issues from Kate at the Ballochmyle Suite, it has been an eyeopener as I did not know such services existed.  Perhaps people should be made more aware of this facility? 

Kate has been very helpful, she was very good about the the problems I was having and exercises that would help. I know I am committed to the exercises for the rest of my life but that  is not a problem as they have made a big difference to me. A very positive experience.

I also think the opportunity to give feedback in this way  is very good.

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Responses

Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 5 years ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran
Submitted on 10/04/2019 at 06:37
Published on Care Opinion at 10:31


Dear cygnussp39

Thank you for your feedback regarding the service within the Ballochmyle Suite. I am pleased that the team, and Kate in particular, was able to help you and provide the necessary support for you.

I will ensure that your feedback is given to the team as this is so important when we look to improve our services.

Good luck on your journey.

Kind regards

John

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