This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I couldn’t fault the care I receivedz"

About: Hillingdon Hospital / Maternity

I got pregnant after 8yrs of secondary infertility and after years of poor care from other departments I was dreading my maternity care. I couldn’t have been more wrong.

From my very first antenatal appointment to the birth of my baby and beyond I felt really well looked after. The first midwife I saw was fantastic. She planned all my care, including mental health support, there and then. All my appointments were booked so I didn’t have to keep waiting for letters and there was no confusion.

Every time I saw someone my next steps were planned and I knew exactly what was going on all the way along. I suffered with anxiety about my pregnancy and birth and I was so well supported. I saw a wonderful psychologist and I saw a specialist midwife in a birth options clinic. I had been considering a c section but they helped me to believe I could cope with a natural birth. With the support of the specialist midwife I had a natural delivery in the MLU. She even managed to be at the birth which made all the difference to my state of mind at the time. I am extremely grateful to all the staff at The Hillingdon hospital maternity department and Midwife Led Unit. I was able to enjoy the pregnancy that took me so long to conceive and my Labour was the very best it could have been thanks to the support I received. I would definitely recommend this department. The waiting rooms can get very busy and be slightly off putting but the department is well organised and I didn’t feel like my care suffered as a result of the amount of patients.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hillingdon Hospital 4 years ago
Hillingdon Hospital
Submitted on 11/03/2020 at 15:03
Published on nhs.uk at 19:42


Thank you for taking the time to write positive feedback regarding your experience in the maternity unit. We very much appreciate your comment.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k