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"Worst Gynecology Experience"

About: New Victoria Hospital / Gynaecology Clinic

(as the patient),

I've been left traumatised after a terrible gynecological experience. The Dr I saw severely lacked in empathy, professionalism and manners. Their tone was off from the get-go which further escalated the bad experience. I left with no answers and cried the rest of the day! I would be very cautious to any woman visiting this hospital. As a patient suffering needlessly, I went in the hopes of improving my symptoms and quality of life. I left that appointment feeling disempowered, patronised, mortified and made to feel that my health isn't worth improving. 

I won't ever be back! 

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Responses

Response from Pamela McGoldrick, Senior Organisational Development Advisor, Women & Children's Services, NHS Greater Glasgow and Clyde nearly 2 years ago
Pamela McGoldrick
Senior Organisational Development Advisor, Women & Children's Services,
NHS Greater Glasgow and Clyde
Submitted on 08/04/2019 at 11:02
Published on Care Opinion at 11:06


picture of Pamela McGoldrick

Dear Elizabeth221

Thank you for sharing your feedback on Care Opinion.

I am very sorry that you were left feeling so distressed following your Gynaecology appointment. This is not what we expect for any women using any of our services.

We would like to provide you with the opportunity to review your concerns with us.

If you wish to take up this offer please contact my colleague Pamela.mcgoldrick@ggc.scot.nhs.uk who will advise how we will take this forward and what further details are required at this stage.

I look forward to hearing from you

Best wishes

Katie McEwan

Clinical Service Manager

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