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"These hardworking staff deserve all the praise I can give"

About: East Surrey Hospital / General surgery

(as the patient),

I had polypectomy day surgery at East Surrey Hospital. From arrival to leaving I was looked after very professionally by everybody that cared for me during the day - they were ALL brilliant. Receptionists, pre op checkers, anesthetist, surgeon, recovery care, after care and despatcher were all 5 star. Angela in recovery was professional, caring, thoughtful, attentive, thorough, considerate, chatty and very comforting throughout post operation recovery, a quintessential nurse and a 5 star NHI gem. Daniela in post recovery was also very helpful and attentive to everybody in that area when I was processing through. Every single one of these hardworking staff deserve all the praise that I can give them. After quite tough surgery on my nose, I awoke pain free this morning and feel so much better than I dd before the operation. Brilliant job, thanks to you all.

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Responses

Response from Claire Ziegler, Matron, Pre Assessment, Crawley Day Surgery, Surgery Centre, Surrey and Sussex Healthcare NHS Trust 6 years ago
Claire Ziegler
Matron, Pre Assessment, Crawley Day Surgery, Surgery Centre,
Surrey and Sussex Healthcare NHS Trust
Submitted on 23/05/2019 at 12:07
Published on Care Opinion at 18:01


Thank you, I am delighted to read your positive comments and will let the staff be made aware of them.

I hope all is going well with your recovery.

Kind regards

Claire Ziegler

Matron

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