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"Amazing staff"

About: The Royal London Hospital / Accident and emergency

We were transferred from UCLH after four different doctors couldn't properly diagnose our 10 year old son's acute pain. At Royal London the paediatric surgeon diagnosed the problem within minutes of meeting us. Our son had a successful operation the next day. We have only huge positive things to say about the professionalism that we encountered from all the doctors, surgeons and staff at the Royal London.

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Responses

Response from The Royal London Hospital 5 years ago
The Royal London Hospital
Submitted on 02/04/2019 at 15:24
Published on nhs.uk at 16:06


Dear Alex

Thank you for taking time to contact us with feedback. We are pleased to hear about your son's successful operation and the positive feedback on the the doctors and surgeons professionalism.

We have shared your feedback with A& E , however, we would like to share your feedback directly with the clinicians who took care of your son and request that you contact our PALS team to discuss this further

We look forward to hearing from you

Kind regards

Faith

PALS and Complaints Team

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