Text size

Theme

Language

"My experience at St. Andrews Essex"

About: St Andrew's Healthcare

(as a staff member posting for a patient/service user),

Hi, I was transferred to St. Andrews hospital 16 days ago, I have not been to Essex before, like all hospitals they are a bit different, being confined in them, in the countryside, to Towns, to the perimeters of the hospital, never the less I have fitted in well with the St. Andrews hospital regime.  I have got on well with my peers, staff and two Doctors, there hasn't been any incidents of anybody threatening or assaulting me.  I have tried to behave myself as much as possible to set a good example to my peers

My stay at St. Andrews has certainly been a happy experience for me which will remain etched in my memory.  I have made new friends.  two peers, two staff and two doctors are very sociable and friendly towards me.

I have put myself out to try to be in the main community area as much as possible during my stay, to participate in the gym/sports hall and other activities as often as I could.

Thankyou to everybody at St. Andrews hospital Essex for making me feel one of you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Victoria Austin, PALS - Patient Adviser, St Andrew's Healthcare 6 years ago
Victoria Austin
PALS - Patient Adviser,
St Andrew's Healthcare
Submitted on 31/07/2019 at 15:36
Published on Care Opinion on 01/08/2019 at 10:05


Firstly I apologise for the length of time it has taken to reply to you.

Thank you for taking the time to provide us with your feedback, I am extremely please to hear about the positive experience you have had.

I am sure that the staff would like to hear your feedback, so I will be sharing what you said with them so that the relevant staff can respond to you as well.

It is our aim to provide the best care for every patient every day and your feedback will ensure that we continuously improve our services to achieve this aim.

The Patient Engagement Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k