"Outstanding care in the Stroke Unit"

My mum was brought to Northwick Park Hospital after having a stroke whilst out shopping. She was taken to Haldane Ward where she received outstanding care from the nursing staff, doctors, speech therapists and occupational therapists. She began by making good progress and a discharge date was proposed. However, whilst she was still in the hospital, she had a further massive stroke which left her paralysed on one side, unable to speak and unable to swallow. The doctor (Dr Roanis) who spoke to us about her condition showed professionalism and compassion. In consultation with family members, it was decided that the best option was that mum would be given palliative care. Such a difficult decision to make. 

The staff on the ward treated mum with compassion, respect, gentle care and patience. I was so impressed by the dedication and support given by every member of the team. I would particularly like to thank Jez who arranged for a bed to be provided for a family member to stay, Nisha, Sunny, Vijay and Malchik who showed us outstanding kindness and care. Thank you all for being a credit to the NHS. My mum used to work as a paediatric speech therapist in the community. Her work often involved her going to Northwick Park Hospital for meetings. She would have been proud of the care that she received.