"Ward 8 Windsor Suite"

About: James Paget University Hospital / Ophthalmology James Paget University Hospital Ophthalmology NR31 6LA

Posted via nhs.uk 6 years ago

What a lovely experience I have just had as outpatient on Thursday 14th March 2019 at this department I was seen and assessed by such dedicated staff for my cataract appointment. As such i was promtly given an appointment for surgery to take place the next day Friday 15th March.
EXCELLENT service from all dedicated nurses and doctors. I cannot praise them enough for the way I have been looked after.
I do have to return for further surgery later but have no problem after my recent visit.
Thank you all in the ophthalmology department from the appointments lady, nurses and
Dedicated doctors.

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James Paget University Hospital

Submitted on 26/03/2019 at 15:01

Published on nhs.uk at 15:06

Dear Margaret
Thank you for taking the time to post your feedback following your recent attendance as an outpatient.
It is lovely to hear that your experiences were excellent.
I have shared your comments with the ophthalmology team, who will be pleased that they made such a positive impact to the care you received.
Best Wishes
Amanda Hood
Head of Patient Experience and Engagement

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