I came to emergency because of a sinusite I had since two weeks and which was degenerating. I waited for four hours. I have found the doctor who received me highly incompetent in terms of medical protocol and rude in terms of professional behaviour.
A sinusite requires a scan and a blood test to see where it takes place and if the white cells are low. Without this procedure you can't be sure of the adequate treatment. The Dr I saw didn't proceed to any serious examination, nor informed me further about the next possible steps. They acted as if they were superior to the patient and didn't take time to communicate. As a result, the diagnostic seemed a complete failure. I was 5 minutes in the office and was being showed the way out as I tried to ask about other details.
My situation became worse and two days after my coming to the emergency, I had to take a plane to France to be treated correctly there. In only four hours I have got a scann, a blood test, and the confirmation of my health situation. I have a mononucleosis, coupled with ear infection, viral sore throat, and a maxillary sinusitis. The Dr I saw in England has behaved highly unprofessionally. They didnt do the right examination and didnt explain the possible consequences of my issue. Didnt see the ear infection nor the place of the sinus infection nor the throat sore.
I had the chance to have the money to go back to a country where I have been treated in the proper medical way. I want to ask, what about those who can't ? I must repeat it, in four hours I got everything I needed in France.
An incompetent doctor is not a doctor anymore, but a parody of it. And no, I don't want to let my health have a role in a comic play. I am highly disappointed about the British healthcare.
I definitely won't come back to this hospital.
"Emergency -"
About: Northwick Park Hospital / Ear, Nose and Throat Northwick Park Hospital Ear, Nose and Throat HA1 3UJ
Posted by Appolonia (as ),
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See more responses from Sue Fenwick Elliott
Update posted by Appolonia (the patient) 5 years ago