Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Unhappy with this consultation

Posted By baddoggy

"Unhappy with this consultation"

About: Skegness & District General Hospital / Gastroenterology United Lincolnshire Hospitals NHS Trust

(as a service user),

Very unhappy with this visit. The doctor appeared to disregard what I was saying regarding passing undigested food,  sometimes within half an hour of eating it. I told the doctor I had 4 readings on a liver function test which were out of range.

One of which being serum albumin. 

Indication of possible malnutrition,  and sign of ulcerative colitis.  Both of these, the doctor said, were not true. Apparently it is not possible to be overweight and malnourished.  This sort of comment from someone who is supposed to know the field was worrying. 

I just feel that because I disagreed with the doctor and stood up to them, they were very negative towards my condition.  I would not have been referred without goid reason afterall. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 6 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 05/04/2019 at 12:27
Published on Care Opinion at 13:00

picture of Sharon Kidd

Dear baddoggy

Thank you for taking the time to post your comments on the Care Opinion website, which I have read with some concern. Please accept my apologies as you clearly were not happy with the way your consultation was conducted and did not meet your expectations. As a healthcare professionals our motivation is always to help patients and I have share your story with the gastroenterology team.

Regards

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by baddoggy (a service user)

Being told by a gastric expert that it is not possible to be malnourished and overweight was more than unsatisfactory. Had he taken time to read my notes and the January blood test results, he would have seen that I had taken steps to lose weight and had by the time of my appointment lost over a stone in a month.

Thank you for your response. It is not very often I feel the need to air negative views, but in this case, a lack of knowledge and understanding of an individual had to be voiced.

Opinions
Next Response j
Previous Response k