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"My care in the Assessment Ward"

About: Dumfries & Galloway Royal Infirmary / Radiography

(as the patient),

I was called into the DGRI for more tests ~~ I was there for 2 days in the Assessment Ward ~ the care I received was second to none ~~ I had a Chest Xray, a CT scan, Ultrasound, Bloods taken, you name it they did it ~~ every single one of the Staff  I came into contact with were absolutely first class, they took the time to explain exactly why every test was being done, answered any concerns I might have had ~~the cleanliness of the wards was first rate ~~food was adequate for a Hospital stay ~~ all in all I would just like to give a big shout for the NHS and Staff who do a sterling job in sometimes difficult conditions ~~ my stay at the DGRI was a very positive experience ~~ and I would love the Staff to know how I felt about it 

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Responses

Response from Annette Finnigan, Senior Patient Experience Officer, NHS Dumfries and Galloway 6 years ago
Annette Finnigan
Senior Patient Experience Officer,
NHS Dumfries and Galloway
Submitted on 19/03/2019 at 15:18
Published on Care Opinion at 16:27


Dear Cloakers,

Thank you so much for sharing your story with us.

I am pleased to hear that your experience in our Assessment Unit was such a positive one and I know that the teams will be delighted with your kind words.

Regards,

Annette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Cloakers (the patient)

Thank you for your response Annette~~ I feel sometimes people will complain a lot , but they do not say when they have had excellent care ~~ do not get me wrong if I am unhappy about some thing I will say so , but at the same time I will give praise where it is due , as I have in this case DGRI have always given me excellent care I have to say

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