About: Mental Illness and Personality Disorder (Essex) / Audley

(as a staff member posting for a patient/service user),

St. Andrews Healthcare have been Wonderful, full of happiness and they do a fantastic job, they feed well, talk well and understand very well, so well in fact they have given me a goal for people who have been in my position, as I've been there I feel I could recommend an achievement to make this world a better place,

More about:


Response from Victoria Austin, PALS - Patient Adviser, St Andrew's Healthcare 8 months ago
Victoria Austin
PALS - Patient Adviser,
St Andrew's Healthcare
Submitted on 31/07/2019 at 15:30
Published on Care Opinion on 01/08/2019 at 10:03

Firstly I apologise for the length of time it has taken to reply to you.

Thank you for taking the time to provide us with your feedback, we really appreciate you sharing your experience.

I am sure that the staff would like to hear your lovely feedback, so I will be sharing what you said with them so that the relevant staff can respond to you.

It is our aim to provide the best care for every patient every day and your feedback will ensure that we continuously improve our services to achieve this aim.

The Patient Engagement Team

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