"Ongoing investigations for severe back pain"

I have suffered for the past 8 weeks with severe pain in my lower back, which was also accompanied by loss of sensations down both legs, bowel & bladder incontinence and severe weakness in all limbs. I was referred from Hairmyres hospital to the QEUH where I was given an MRI scan. I was told there was small swelling but nothing that required immediate surgery. Following this, I was kept in for 3 days with no further communication of what may be causing my symptoms, or how I could recover. Staff were incredibly rude, very dismissive of my pain, and all clearly lacked communication within their team. One nurse suggested some morphine for breakthrough pain as I remained in agony on day 3, however the next nurse came and told me I couldn't have morphine as I was supposed to be going home. I was later discharged home, barely able to walk, unable to dress myself, unaware of what was wrong with me, and in severe pain. 

I was informed I would require intense physiotherapy to recover, and would be referred to neurology for further investigations and I would get a letter about a follow up MRI scan. 

My first physiotherapy appointment was 5 weeks post discharge. My GP has recently referred me to neurology as this was apparently never done in the hospital. And I have never received a letter about an MRI and my GP now says this was never requested. 

I remain in severe pain. I have intermittent numbness now in all 4 limbs. I have severe weakness in both legs. Physiotherapy were very concerned that my reflexes were very poor and my movement in extremely restricted. I am 29 years old and have two young children. I am unable to work, unable to drive, unable to carry out basic tasks. I have received my appointment letter for neurology this week, and the appointment is another 5 weeks away. 

I understand that there is going to be a wait for these important referrals, but I feel I was failed by the hospital as I've already been waiting 6 weeks for this appointment. I cannot imagine waiting another month to be seen by a specialist when I'm in this much constant agony. Nobody has given me an idea of what might be wrong with me and therefore the stress of this whole event is affecting my whole family.