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Dealing with my husbands condition

Posted By Professional team

"Dealing with my husbands condition"

About: Countess Of Chester Hospital / Accident and emergency Countess Of Chester Hospital / Gastroenterology Countess Of Chester Hospital / General medicine Welsh Ambulance Services NHS Trust

(as a relative),

I would like to personally thank all of the staff on A and E, AMU, ward 47 and 49 in dealing with my husbands condition in a sensitive and compassionate manner. He was brought in by an excellent paramedic teamin February after finding my husband unconscious on the floor of his flat. Everyone dealt with the situation in a very professional manner and kept the family informed at all times on his treatment and condition up to his discharge.

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Responses

Response from Leanne Hawker, Head of Patient Experience, Welsh Ambulance Service 5 years ago
Leanne Hawker
Head of Patient Experience,
Welsh Ambulance Service

Submitted on 14/03/2019 at 12:05
Published on Care Opinion at 12:52


Thank you so much for the feedback. I am pleased to hear your husband was cared for with sensitivity and compassion. I will share your comments with colleagues, they appreciate hearing where they have made a positive impact to people's experiences. Thank you again.

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Response from Jonathan Roberts, Patient Experience Lead, Countess of Chester Hospital NHS Foundation Trust. 5 years ago
Jonathan Roberts
Patient Experience Lead,
Countess of Chester Hospital NHS Foundation Trust.

Submitted on 22/03/2019 at 11:02
Published on Care Opinion at 11:45

Thank you for taking the time to share your feedback with us. Its pleasing to learn that your experience was so positive and that staff kept you all informed at all times. I will ensure that your kind comments are shared with staff concerned.

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