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Ward 11

Story from nhs.uk

"Ward 11"

About: University Hospital (Coventry) / Cardiothoracic surgery

Just spent a week in ward 11 had 2 heart valves replaced, would like to thank all staff members for the excellant service provided. The heart surgeon and team were absolutely brilliant. I was so scared of the operation but the team put my mind at rest and explained fully step by step what would happen.All the nurses and cardiac team work so hard they are angels. Thank you so much for your care,I am now recovering at home. Thank you all

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Responses

Response from University Hospital (Coventry) 6 years ago
University Hospital (Coventry)

Submitted on 06/03/2019 at 09:50
Published on nhs.uk at 12:09

Dear Helena,

Thank you very much for taking the time to share your recent positive experience of Ward 11 at University Hospital. I was pleased to read that your procedure went well and was explained to you step by step, and that your mind was put at ease by the team. We hope that you have a speedy recovery.

Your kind comments will be passed on to the Cardiothoracic Surgery team on Ward 11.

Thank you for taking the time to share your feedback, we appreciate all comments both positive and negative, as it means we can better understand what is important to our patients and continually improve.

Communications Team

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

Telephone: 0800 028 4203

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