"vanguard unit (eye surgery)"

About: Stoke Mandeville Hospital / Ophthalmology Stoke Mandeville Hospital Ophthalmology HP21 8AL

Posted via nhs.uk 6 years ago

I visited the temporary vanguard unit yesterday with my mother who was having her cataract removed. We were treated so very well by the staff and made to feel really welcome and at ease on a stressful day. In particular two members of staff were brilliant. Thank you very much for your kind hospitality and humour. The lady surgeon was really lovely too.
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Buckinghamshire Healthcare NHS Trust

Submitted on 05/03/2019 at 11:28

Published on Care Opinion at 12:07

Dear Sir/Madam
Thank you for taking the time to share your very positive experience at the vanguard unit. We are delighted to hear that you are happy with the care you received from our dedicated ophthalmology team at what could have been a difficult and sensitive time for you.
Please be assured your lovely words of praise have been passed on the ophthalmology team for their attention.
Once again many thanks for your kind feedback, comments such as yours are always gratefully received.
Anthony Banton
bht.pals@nhs.net

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