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"Day Surgery for Carpal tunnel syndrome 25 Feb."

About: East Sussex Healthcare NHS Trust

I yesterday attended the clinic for CTS, and would like to thanks the Nurses and Doctors for the professional and caring way that I was dealt with.

The calm and relaxed atmosphere made one feel at ease, especially from the consultant anethetist.

We have previously attended the clinic when my wife suffered a broken shoulder and the treatment was just as caring.

Please pass along our thanks to all concerned.

James logo
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Response from East Sussex Healthcare NHS Trust 2 years ago
East Sussex Healthcare NHS Trust
Submitted on 05/03/2019 at 08:10
Published on at 10:05

Dear James,

Thank you for taking the time to leave us such lovely feedback about your recent episode of care for carpal tunnel syndrome; we really appreciate the time you have taken.

First and foremost, we very much hope you are starting to feel the benefits of the care and treatment provided, and are delighted to read you found the standards of care to be as kind and caring as that when your wife previously attended (and for which we hope her shoulder has now repaired and is not causing her any pain or discomfort).

The Trust prides itself on providing a responsive and high standard of care to all patients, and we are reassured by your kind words that this was also your experience. It is also reassuring for us to learn you found staff in the clinic to be professional and caring, with particular note to the Consultant Anaesthetist. We will ensure your comments are share with the appropriate managers and clinical staff, as they will be so pleased to read how much you valued and appreciated the care given. We wish you and your wife and the very best for good health and well-being, now and in the future.

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