"Transfer of patient between house and ambulance"

About: Scottish Ambulance Service Scottish Ambulance Service EH12 9EB Victoria Hospital / Trauma & orthopaedics Victoria Hospital Trauma & orthopaedics KY2 5AH

Posted by 852 (as a relative), 13 years ago

Some constructive comment, I hope.
My wife was seen by a GP at home for a painful back injury and he summoned a 'two hour' ambulance for transfer to Victoria Hospital, Kirkcaldy.
The ambulance crew knowingly turned up to collect a person with a back injury and took my wife from the house on a chair without any kind of neck support. This made the journey between house and ambulance a bit more painful.

More about:

Do you have a similar story to tell?

Responses

Mark Bargon

Digital Communications Manager,

Scottish Ambulance Service

Submitted on 05/04/2012 at 15:30

Published on Care Opinion on 07/04/2012 at 11:02

I am sorry that you had cause to raise a concern about the Scottish Ambulance Service. I do hope that you can contact our Corporate Affairs Team on 0131 314 0000, where we can look at your circumstances in more detail.

Yours Sincerely, Calum Kerr, Head of Corporate Affairs

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Mark Bargon

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Transfer of patient between house and ambulance

"Transfer of patient between house and ambulance"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k