"Disgusting"

Absolutely shocking surgery, I believed I had a lump in my breast which has been developing over a few weeks I finally got a cancelled appointment that I had to leave work for, I was 5 minutes late due to working out of town and they refused to see me. I had to rearrange for a week later but there was no 'pre bookable' appointments for the doctors, and after being on hold for 20 minutes they even refused to let me see the nurse! Said that it had to be an infection, made me spell out what was wrong with me whilst I was on my dinner in the middle of my work canteen which was extremely embarrassing before they gave me an appointment with extreme reluctance. I thought you could go to your doctors when you're poorly? Without the interrogation? Apparently not.