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"Gall Bladder Removal - City Hospital Nottingham"

About: Nottingham University Hospitals NHS Trust - City Campus

Immersive Reader

Wanted to share the brillaint experience I recently had at the City Hospital Nottingham and my recent Gall Bladder removal on Monday, 18th February 2019.

From the moment I met the Consultant and through to removal of my Gall Bladder, I've received excellent care and brilliant attention: I'd like to highlight the key bits for me:

1. The pre-assessment in January 2019 - excellent

2. The checking in at the elective admissions on 18th February 2019 - again excellent - well cared for and was made to feel very positive about what was about to happen

3. The Gall Bladder removal itself - Sugeon, Anaesthetist and Theatre colleagues - again all brilliant and offering great care and attention - key bits I'd like to highlight and which made a real difference and added to my experience - outside the theatres they have a small waiting area and I was given a warm blanket to put over me - WOW and such a small thing that made such a big impression! The Anaesthetist - I've had a number of canulas in the past and as many people know, they can be painful and indeed irritating - my Anaesthetist used a different approach - almost massaging my arm and them moving to the back of my wrist to apply the canula - basically felt nothing and was amazingly non painful during the 36 hours I was in hospital. And then of course the Surgeon - WOW - clearly hugely skilled in what he does and it's certainly helped me on the road to recovery much much quicker than I could ever imagined

4. Post Op - was taken to Winifred Ward, where I received excellent care by the team

Overall, I can't speak highly enough of everyone I've come into contact with at the Hospital and for a procedure that I was very nervous about, they made me feel hugely welcome; cared for and indeed special - HUGE thank you and if you're going into this Hospital for an operation, you're in very good hands indeed

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Responses

Response from Nottingham University Hospitals NHS Trust - City Campus 6 years ago
Nottingham University Hospitals NHS Trust - City Campus
Submitted on 22/02/2019 at 11:24
Published on nhs.uk at 12:06


Immersive Reader

Thanks so much Mike for this excellent and comprehensive feedback. I’m so pleased to hear that all went well with your surgery, and with your pre-and post-operative care, and that you felt in such good hands while you were with us. I’ve shared this message with my surgical and theatre colleagues and the team on Winifred Ward. Sending our very best wishes.

Kind regards

Simon Parsons

Divisional Director for Surgery