"Thank you Ward 3A"

About: University Hospital Aintree / Accident and emergency Whiston Hospital / Plastic surgery

(as the patient),

I was admitted last Saturday evening for a stay in this ward at Whiston Hospital. I had spent the afternoon at Aintree Hospital (great emergency treatment there initially) before making it to Whiston Hospital. All I can say is that the nurses and doctors where so friendly and happy (unlike the ones I sometimes come across at my local 'unhappy' hospital) and explained procedures to me, showed me where the bathroom was etc. The ward was spotless but perhaps more importantly was quiet as the nurses turned the lights off and we had control of our own lighting by our beds. All very modern. The breakfast lady was a star and so cheerful. Food was much better than the norm also. I really liked the  pictorially laminated pictures at each bedside explaining the different coloured uniforms and the roles of staff. Although I only spent one night I would not have become depressed if I had been told to stay another. The staff were just excellent and took a pride in their work. I couldn't believe the difference between this ward/hospital and my local one..worlds apart! Thank you Ward 3A

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Response from Whiston Hospital 17 months ago
Whiston Hospital
Submitted on 18/02/2019 at 13:39
Published on nhs.uk at 14:06

Thank you for taking the time to feedback to us following your recent stay on ward 3A. We are delighted to hear that your experience was so positive and that the environment was clean and quiet for you and the breakfast was to your liking. We can assure you that your feedback has been sent to the ward so that your comments can be shared with the wider team and once again thank you for taking your time to inform us of your experience.

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