"Respect and professionalism"

About: Victoria Hospital / Urology

(as the patient),

I was met at reception of the urology department by a nurse called Marlene , who put me at ease right away by  displaying a high standard of respect and professionalism, during what i considered to be a quite nerve racking experience.

Kind regards


Response from Siobhan Mcilroy, Clinical Nurse Manager, Planned Care, NHS Fife

picture of Siobhan Mcilroy

Dear Bawbee, thank you for taking the time to share your experience on Care Opinion. I am glad that you were made to feel at ease during your visit and I can appreciate that it can often be quite daunting. I will pass on your comments to Marlene, who will be delighted with your feedback. Thankyou

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