Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Respect and professionalism

Posted By Bawbee

"Respect and professionalism"

About: Victoria Hospital / Urology

(as the patient),

I was met at reception of the urology department by a nurse called Marlene , who put me at ease right away by  displaying a high standard of respect and professionalism, during what i considered to be a quite nerve racking experience.

Kind regards
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 6 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 18/02/2019 at 19:15
Published on Care Opinion on 19/02/2019 at 10:34

picture of Siobhan Mcilroy

Dear Bawbee, thank you for taking the time to share your experience on Care Opinion. I am glad that you were made to feel at ease during your visit and I can appreciate that it can often be quite daunting. I will pass on your comments to Marlene, who will be delighted with your feedback. Thankyou

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k