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how long does it take to be sent an appointment??

Posted By ca

"how long does it take to be sent an appointment??"

About: University Hospital Ayr / Gastroenterology

(as the patient),

Hi, I was referred to gastroenterology at the start of October last year. I have heard nothing. Not had an appointment through or heard anything. I understand that the nhs is really struggling at the moment but I would have thought at the very least I would have had an appointment time through? What is the average waiting time when refered to Ayr hospital? 

Kind Regards 

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Responses

Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 5 years ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran

Submitted on 11/02/2019 at 07:32
Published on Care Opinion at 08:54

Dear ca

Thank you for taking time to post your concern on the Care Opinion website. I can only apologise for the length of time it appears to be taking for you to receive your appointment.

If you would care to make contact with my PA, Miss Tracy Scott, and provide her with your details I can look into the delay for you. Tracy can be contacted on:

Tel: 01292 617126 or email: tracy.scott@aapct.scot.nhs.uk

Kind regards

John


John Swiatczak-Steele

Assistant Director of Acute Services, UHA

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Update posted by ca (the patient)

Hi John,

Thank you for your reply and the help I have had from both you and Tracey.

Kind Regards

CA

Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 5 years ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran

Submitted on 13/02/2019 at 12:45
Published on Care Opinion at 14:19

Anytime, and once again apologies for the delays you have experienced.

John

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