"Awful Doctor & Practice Manager"

I’ve always really rated this practice and been a patient for over 15 years. One particular doctor has always been a wonderful Doctor but I recently tried to get an appointment due to reoccurring back pain that had become unbearable only to be told they did not give on the day appointments for back pain as it’s now deemed not urgent. I was told to complete the online questionnaire, which I duly did and it kept referring me back to the practice to book an appointment. I called and they refused an appointment each time. I even initially tried going into the practice to speak to them to which I was told by the practice manager that it can’t be that bad if I’ve walked in there. I was also told if I thought it was that bad to go to A & E.

Whist this doctor is a wonderful Doctor I had the misfortune to on another occasion get an appointment with the newer Dr. What an awful experience! He is the rudest and most unpleasant Doctor I’ve ever met. A truly awful experience when you are not feeling well.