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"Wait time for referral"

About: Western Infirmary/Gartnavel General / Rheumatology

(as the patient),

I got referred to rheumatology 3 months ago for chronic pain that is untreated and really affecting my quality of life. I received my appointment today and it’s not for several months. That’s 5 months between getting referred and seeing the specialist. I was told it would take “up to 12 weeks”, and it’s actually been 8 weeks more than that. 8 where I am still in pain without treatment or knowledge of why I’m in pain. 5 months to wait to see a specialist? Ridiculous.  

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 05/02/2019 at 08:36
Published on Care Opinion at 16:25


picture of Nicole McInally

Dear Medicalmystery1

Thank you for your post.

We are experiencing demands on the service which means that are waiting times are longer than usual. I appreciate that this will be disappointing to you and I wish to offer my sincere apologies. We are doing all that we can to try and reduce our waiting times, waiting lists are checked frequently to ensure that every space is utilised, particularly any cancellations.

Should you wish us to look into this further please contact us with your name and CHI number so that we can look into this. My email address is

Nicole.McInally@ggc.scot.nhs.uk

Thank you

Nicole

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