"A doctor that I see at City reach"

About: Norfolk Community Health and Care NHS Trust / City reach health services

(as a service user),

I feel   happy and cared about. I saw a doctor at City Reach the homeless GP practice in Norwich.  They gave me the medication I asked for, other doctors have said no it was pregabs,  this one liked me and listened   to me because I know what is the best for me. I know me and what makes me feel better and higher quality ff the grind. They put their hands on my head for a time to heal me that was good too.  

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Responses

Response from Christine Little, Patient Experience Lead, Norfolk Community Health and Care NHS Trust about a year and a half ago
Christine Little
Patient Experience Lead,
Norfolk Community Health and Care NHS Trust

Ensure the patient, carer or family member voice and experience is heard, acted upon and used to help services know when care and treatment works well and where it can be improved.

Submitted on 31/01/2019 at 10:52
Published on Care Opinion at 11:39


Hello

Thank you for your comment about City Reach service. We are pleased to learn that your experience has been positive and that you felt that you were listened to and actively involved in your treatment.

kind regards

Christine Little

Patient Experience Lead, Norfolk Community Health and Care NHS Trust

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