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No Dermatology Unit 2019

Posted By king

"No Dermatology Unit 2019"

About: University Hospital Monklands / Dermatology University Hospital Wishaw / Dermatology

(as a service user),

Family member age 86 got letter in for Monkland for dermatology appointment for a sunday phoned up told them Wishaw is easy to get to weekdays cannot manage Monkland hospital staff said we will take name off list as that is all you can get not good enough

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Responses

Response from Fraser McJannett, Medical Service Manager, University Hospital Monklands, NHS Lanarkshire 5 years ago
Fraser McJannett
Medical Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 21/01/2019 at 10:40
Published on Care Opinion at 15:54

picture of Fraser McJannett

Dear king


I'm sorry to hear of your recent poor experience of the dermatology service. I would like to look into this in a little more detail to understand which appointments your family member have been allocated and if there's anything further we can do. If this is of interest can you please contact Melanie MacLean, Patient Affairs Manager with your relative's name / CHI number. You can contact Melanie by telephone or e-mail (01236 713065 / Melanie.MacLean@lanarkshire.scot.nhs.uk)


Regards

Fraser McJannett, Medical Service Manager

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