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I have no objections regarding my protracted stay in either ...

Posted By victorxr79

"I have no objections regarding my protracted stay in either hospital.."

About: Golden Jubilee National Hospital University Hospital Hairmyres / Acute Stroke Unit (Ward 6) University Hospital Hairmyres / General Medicine (Wards 9-12) University Hospital Hairmyres / Pre Operative Assessment

(as the patient),

To be honest, two weeks were spent in the Golden Jubilee National Hospital having two operations, and my first week in the Stroke Unit on Ward 7, Hairmyes Hospital, but the bulk of my in-patient stay was on Ward 9.

I have no objections whatsoever regarding my protracted stay in either hospital, but I feel I need to commend, very highly, the care I received from Dr. Carrick, Consultant Cardiologist; Dr. Wright, Consultant Cardiologist at the Golden Jubilee; Dr. Malo, Dr. Arnish, and Dr. Lynn, all ward doctors on ward 9; and all the lovely, caring nurses, dinner ladies, cleaners, bed makers, porters, and ambulance staff and paramedics.

Having severe septicaemia, and fully aware of the possible scenarios, I was a bag of nerves, but the staff were excellent at keeping my spirits up.

Thank you all.

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Responses

Response from Kirsty McMillan, Deputy Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Kirsty McMillan
Deputy Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 17/01/2019 at 16:50
Published on Care Opinion on 18/01/2019 at 10:36

picture of Kirsty McMillan

Dear Victrxr79

Thank you for your feedback on the care opinion website, it sounds like you have experienced a very challenging time in relation to your health and I am delighted to learn that you felt the staff were excellent during this period and kept your spirits up. I will ensure the teams involved and in particular the doctors mentioned above are informed of your comments, I am certain they will be delighted. We use feedback to help our staff reflect and direct future care so it is great to know that you have felt the benefits of this during your stay in particular at University Hospital Hairmyres.

I hope you are continuing to recover well

Kind Regards

Kirsty

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 5 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 21/01/2019 at 13:08
Published on Care Opinion at 16:11

Dear victorxr79,

Thank you for taking the time to post on Care Opinion with your feedback regarding your care at the Golden Jubilee hospital and also Hairmyres. It sounds like you had a very worrying time recently; however I am very pleased to read that the staff were excellent and ensured they kept your spirits up. Please be assured I shall pass on your kind words on to the staff and in particular Dr Carrick and Dr Wright.

I do hope you continue to recover well.

With kind regards

Paula

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