"Leicester Sleep clinic"

About: Leicester General Hospital / General medicine Leicester General Hospital General medicine LE5 4PW

Posted by Dave123 (as the patient), 6 years ago

Been using a CPAP for quite some years now, and every visit, staff at Leicester have been very rude.
Don't even think of asking a question or asking for advice
The department don't answer the telephone if I need advice.
they provide a drop-in service of which I can wait 2 hours and not be seen. (waste of time)
I would make a formal complaint if I thought it would make any difference.

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Leicester General Hospital

Submitted on 22/01/2019 at 12:48

Published on nhs.uk at 14:06

Dear reviewer,
I am very sorry to read about your experience. I would like to look into this further for you. Please can you email me on simon.walter@uhl-tr.nhs.uk with an outline of your experience, name, NHS number, DOB, address.
Alternatively if you would like to make a formal complaint please can you contact our Patient Information and Liasion Service via telephone on: 08081 788337 (open Monday to Friday 10am to 4pm) more information online at: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/
Thank you
Kind regards,
Simon Walter
General Manager - Critical Care, Pain & Sleep
Leicester’s Hospitals

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