"My pre-assessment for Angioplasty"

About: University Hospital Hairmyres / Cardiology University Hospital Hairmyres Cardiology G75 8RG

Posted by JintyM (as the patient), 6 years ago

Attended my pre-assessment for Angioplasty yesterday. A very pleasant nurse called me and apologied for any delay. (this was not necessary as I was taken on time)
The nurse looking after my care welcomed me into her treatment room, introduced herself and made me feel at ease.
After tests were taken and future procedure explained thoroughly she asked if I had any questions.
I would like to thank both staff members for making me feel valued which helped me with any anxiety I have for the future procedure.
thank you

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Karen Phillips

Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,

NHS Lanarkshire

Submitted on 10/01/2019 at 16:54

Published on Care Opinion on 11/01/2019 at 11:42

Dear JintyM,
Thank you for your recent post on patient opinion. I am delighted that you had a pleasant experience from start to finish during your visit.
I will pass this on to all nursing staff within the department, they will be very pleased with your kind feedback which is much appreciated.
The nursing staff in preassessment strive to deliver person centred care to all patients to ensure they feel at ease whilst in our care.

Best wishes for your future surgery.
Kind Regards
Karen

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