82 Year Old Husband had an Exacerbation of his C. O. P.D , rang out of hours services who spoke to my Husband and because he was becoming more breathless was not able to carry on with the Conversation ,but they were happy for me to give Information. Decision was made that an Ambulance was needed and they arrived in a short time. After Paramedics examined my Husband they were in no doubt that he needed to go to the R. L. H . After being Blue Lighted to Hospital and taken into Emergency Department a Team was on Stand By ready to Treat my Husband.
I must can't Stress enough the Excellent care and Treatment all of my Family have Received over the Years and I must Include our G. P. Services.
Appointments
Reception
Waiting time
Staff attitude
Staff skills
Team work
Treatment
Medication
Introductions
Being listened to
Explanations
Being given time
Nurses
Care staff
Ambulance staff
Doctor
Manager
Other staff
Responses
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