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Care Opinion

Treatment with special needs

Story from nhs.uk

"Treatment with special needs"

About: East Surrey Hospital

My daughter has special needs and on Thursday had a stroke that has affected her right side also her swallowing so yesterday 23 December around 4.15 pm was choking on her feeding tube no staff in ward in fact there was no nurse allocated for that ward short of staff I was told so 1 helper was meant to be looking after 5 stroke patients as my daughter was choking her feeding tube came up and was wrapped round her tongue I had to leave her run out into the corridor screaming someone help me my daughter is choking a helper ran into another ward and got a nurse who quickly removed the feeding tube and said ok all done then went off there's so much more but can't fit it all here so angry and distressed

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Responses

Response from Katie Stribblehill, Acute Liaison Nurse for LD, Learning Disabilities, Surrey & Sussex Healthcare NHS Trust 5 years ago
We are preparing to make a change
Katie Stribblehill
Acute Liaison Nurse for LD, Learning Disabilities,
Surrey & Sussex Healthcare NHS Trust

Submitted on 11/02/2019 at 14:03
Published on Care Opinion on 12/02/2019 at 10:21

Dear Madam

I am very sorry to hear your Daughter experienced such a distressing time at East Surrey Hospital. I am Katie the Learning Disability Liaison Nurse for Surrey patients at the hospital, I wonder if you would be happy to share some more details about your daughter via my secure email address Katie.stribblehill@nhs.net and I will happily look into this and support you both

I look forward to hearing from you

Kind Regards

Katie

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Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 5 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust

Submitted on 12/02/2019 at 13:35
Published on Care Opinion at 16:00

Good afternoon

I have only just received this alert and am sorry to hear of the difficulties you encountered at our hospital. I am really happy to look at your daughters admission if you wish to contact me to discuss further; nicola.shopland@nhs.net

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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