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Son treated for burns

Posted By RMN

"Son treated for burns"

About: Forth Valley Royal Hospital / Accident & emergency Scottish Ambulance Service

(as a parent/guardian),

Our 18 month old son somehow managed to climb into a bath full of hot water and needed urgent assessment in hospital. It was a very distressing time but the Ambulance service gave us advice whilst we waited on the ambulance to arrive. The paramedics were fantastic as were the Emergency Department team at FVRH led by Dr Nimmo. All were professional, caring and this made the whole experience slightly easier to cope with. He was discharged from the ED and is now absolutely fine. Many thanks to all at a very stressful time.  

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Responses

Response from Pat O'Meara, General Manager, Events, Scottish Ambulance Service 5 years ago
Pat O'Meara
General Manager, Events,
Scottish Ambulance Service

Head of Events

Submitted on 21/12/2018 at 12:45
Published on Care Opinion at 12:50

Dear RMN,

I was very sorry to hear that your son was hurt but I am glad to hear that he has been discharged. It must have been terrifying for you all.

Our control room staff are specially trained to give advice prior to ambulances arriving and I was really pleased to hear that they were helpful and that the paramedics were so good as well.

If you do want to contact me I will be able to pass your thanks to the staff concerned. My contact number is 0141 810 6101.

I hope that your son continues to make a good recovery and has a great Christmas!

Pat

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Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley 5 years ago
Glynis Fotheringham
Senior Charge Nurse , Emergency Department FVRH and MIU in SCH,
ForthValley

I am responsible for the day to day running of the Emergency Department and MIU in SCH

Submitted on 27/12/2018 at 10:00
Published on Care Opinion at 16:55

Dear RMN,


Many thanks for your post, the staff really appreciate getting feedback, I will ensure its passed on to all staff.

It must have been very distressing for all of you. I am pleased we were able to help at this very distressing time.

I hope your son is now on the mend.

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