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"Health concerns"

About: University Hospital Hairmyres / Breast Clinic

(as the patient),

I went to local GP. at Burnbank Medical Centre, Dr Marshal about pain in breast. She gave physical examination and explained there was nothing concerning however was very understanding of my worries and made a referral to breast clinic in Hairmyres Hospital.

Dr Marshall and staff at Hairmyres were very warm, reassuring and professional in their approach.  I was at hospital for a few hours, had another examination then a mammogram.  They gave me the results that same morning and that was so helpful in alleviating my concerns. 

Thank you all so much for your help, I was fortunate to be in good health and am very grateful for your support and understanding.

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Responses

Response from Elaine Connelly, Diagnostic Service Manager - Radiology, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Elaine Connelly
Diagnostic Service Manager - Radiology, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 20/12/2018 at 12:14
Published on Care Opinion at 13:21


Dear jaks1,

Thank you vey much for taking the time to feedback on your recent experience at University Hospital Hairmyres Breast Clinic.

I am very pleased that you had a positive experience and found the staff to be warm, reassuring and professional in their approach. I will ensure that your kind comments are passed to the breast team as staff are always keen to provide the best possible care and are encouraged when their professionalism and understanding is recognised.

I am glad that you received a positive result and remain in good health.

Best Wishes

Elaine

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