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Care Opinion

Brilliant Hospital

Story from nhs.uk

"Brilliant Hospital"

About: Chester Le Street Hospital

I attended this hospital 29/11/18

I was so nervous but from parking, reception, canteen to Gynaecology Dept. everyone showed kindness and professionalism.

My appointment ran smoothly and on time.

All was explained to me in terms that I could understand.

A special thank you to the nurse whose patience and warm personality put me at ease.

Thank you.

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Responses

Response from Chester Le Street Hospital 5 years ago
Chester Le Street Hospital

Submitted on 09/01/2019 at 13:48
Published on nhs.uk at 15:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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