Access to outdoors
I was hospitalised last month for a preventative double mastectomy and breasts reconstruction and my experience has been 100% positive thanks to the care and professionalism of all your members of staff.
The holistic approach offered at the Queen Victoria hospital is second to none and, in my opinion, it is what contributes to the positive outcome of the treatments received.
I am most grateful to you all for your dedication and I will not hesitate to recommend your hospital to anyone who needs this particular type of surgery.
Appointments
Transport
Staff attitude
Environment
Reception
Pain relief
Staff skills
Daily living support
Team work
Seeing the whole me
Treatment
Medication
Calling for help
Being listened to
Involved in decisions
Explanations
Future plans
Being given time
Care staff
Other staff
Cleanliness
Doctor
Manager
Bathroom
Toilet
Finding your way
Food
Heating
Other patients
Liquid
Room
Personal belongings
Privacy
Lighting
Noise
Things to do
Waiting time
Visitors
Keeping in touch
Introductions
Nurses
