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Recent Stay on Ward 14

Story from nhs.uk

"Recent Stay on Ward 14"

About: York Hospital / General surgery

I was recently admitted to Ward 14 with a tummy complaint. I just wanted to say how wonderful all the staff on the ward were.

From the moment I arrived the staff were caring, professional, sensitive and were always smiling and happy to help. No matter how busy they were, they always made time to ensure that you were comfortable and regularly checked to see if there was anything you needed. Throughout my stay, communication was first class.

From doctors and senior ward staff to healthcare assistants everyone was just lovely and I can’t thank the wonderful team enough for the outstanding care they provided. What a credit to our NHS this whole team are. Simply amazing!

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Responses

Response from Sam Hunter, Patient Experience Administrator, York and Scarborough Teaching Hospital NHS Foundation Trust 6 years ago
Sam Hunter
Patient Experience Administrator,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 29/01/2019 at 11:02
Published on Care Opinion at 14:37

Thank you so much for taking the time to comment on your experience on Ward 14 at York Hospital.

I am thrilled to hear that our staff were professional, caring, sensitive and happy to help.

We are very proud of our staff and it is great to hear our patients feel the same way.

I hope you are fully on the mend now and that you will receive the same high level of care should you need us again.

Best wishes

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