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Grateful Thanks

Story from nhs.uk

"Grateful Thanks"

About: York Hospital / Urology

I would like to extend my grateful thanks to your wonderful staff at the hospital. I was admitted in the middle of the night on 21st Nov after taking ill while staying in York. My experience from entering the hospital could not have been bettered. All the staff were respectful and well motivated. I was admitted to Ward 14 So my special thanks to all associated at the time. I have since realised that you are a teaching and training hospital and so I hope you go from strength to strength in a time when the NHS is under extreme pressure you are an example to all in the service. Thankyou

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 11/12/2018 at 12:43
Published on Care Opinion at 14:08

Thank you so much for taking the time to post this positive comment. It sounds as though everyone you came across was displaying our Trust Values and putting you at the heart of their work. It's what we want for every patient so it is fantastic to hear comments like this.

Comments are passed on to the relevant areas so hopefully the people involved in your care will see this:)

Thanks again!

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