This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Discharge Summary

Story from nhs.uk

"Discharge Summary"

About: The Royal London Hospital / Accident and emergency

My son was involved in a motor cycle accident on the 13th September and up till now we are still waiting for the discharge summary to come through. I have been calling and chasing this up along with our GP to no joy. Yesterday i spent nearly 40 mins going round in circles been put through to different departnents to be told to send an enail to the A&E department which i have done and still waiting for it.I work in a GP practice myself i know things can take time, but not 2 months soon going on to 3 months. The point is we need this discharge summary so my son can his sick certificate without this it's pointless. Not happy and i have been told Royal london are the worst when it comes to sending out discharge summarys. Am getting very frustrated!!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Royal London Hospital 5 years ago
The Royal London Hospital

Submitted on 19/11/2018 at 10:01
Published on nhs.uk at 10:06

Thank you for taking time to contact us with concerns regarding the delays in receiving your son's discharge summary from A& E. I am sorry to hear about the problems you have encountered and would like to help. Could you please contact the PALS team at Royal London with your son's details so they can liaise with the service on your behalf for the discharge summary to be sent to your sons' GP practice. PALS are available on 0203 594 2040 or email RLHPals@bartshealth.nhs.uk

Kind regards

Faith

PALS & Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k