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Care Opinion

I was worrying needlessly

Posted By WARD 14

"I was worrying needlessly"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

As I haven’t been an in-patient in a hospital for many years it was with some trepidation I was admitted to University Hospital Wishaw for a knee replacement. I was worrying needlessly. The kindness, care and attention I received was second to none from everyone I encountered especially staff in ward 14. If I ever have to go into University Hospital Wishaw again I will have no fears. These dedicated hard working people are not shown enough appreciation for the work they do. Thanks again to all staff.

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Responses

Response from Maureen Dobbin, Service Manager Maternity & Neonates, University Hospital Wishaw, NHS Lanarkshire 5 years ago
Maureen Dobbin
Service Manager Maternity & Neonates, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 12/11/2018 at 14:55
Published on Care Opinion at 15:47

picture of Maureen Dobbin

Dear WARD 14,

Many thanks for taking the time to post your lovely comments about your experience within ward 14. I am delighted to hear that you feel the care you received was second to none and I know that the staff will be very pleased to receive your very positive feedback as they strive to provide safe, effective, person centred care to all patients within their care. Their care and attention clearly helped to make a very anxious time more bearable for you.

I will share your kind words with the staff in the ward and I hope that you are continuing to recover well at home,

Best Wishes

Maureen

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Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 5 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 12/11/2018 at 15:48
Published on Care Opinion at 15:57

picture of Claire Rae

Dear WARD 14

I am delighted that you had a good experience during your time in hospital having your knee replaced. I will ensure your comments are passed on to the Physiotherapy team who will be delighted. I hope you are recovering well and managing to keep up with all your exercises.

Claire Rae

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