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"Rheumatology / outpatient"

About: Chester Le Street Hospital / Rheumatology

I've been attending Chester Le Street hospital as an outpatient for 3 years now and I have to say the facilities and staff are outstanding. Hospital visits can be stressful and unnerving and this has certainly been the case when I've visited other hospitals both as a patient and a carer. Chester Le Street hospital is a pleasure to visit. Every member of staff I have encounted is so helpful and pleasant. Each as genuine as their co worked. Everything seems to run like clock work. I havent had to wait long periods of time to see someone and I feel more than comfortable in engaging in conversation with anyone which puts me at ease.

I find the whole building immaculate and I get a strong sense that all the staff take pride in their roles.

Special shout out to the Team from rheumatology, can't speak highly enough of them.

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Responses

Response from Chester Le Street Hospital 5 years ago
Chester Le Street Hospital
Submitted on 08/01/2019 at 16:52
Published on nhs.uk at 18:05


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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