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"My Stay at the Junction"

About: Lancashire & South Cumbria NHS Foundation Trust / Child and adolescent mental health The Junction

(as a service user),

I am now 18, when I was 13 (2013) I became very unwell with multiple new problems, I never thought I would get better, I wasn't even aware of much, But after being admitted to the Junction, and they were Fantastic and so professional, they involved me and my family in my care, And you could tell that they knew what they was doing and truly cared, they never gave up on me, without them I would not have achieved so much, they got me back to myself, never 100% but that was to be expected.

I was there in total for about 6 months, and with the right care and treatment, I finally got discharged and was able to live my life to the full without relapse for 5 strong years. Fighting my new daily battles that I learned how to face, when I was able to do it. I never felt alone, I had a she team behind me, The doctor, nurses, support staff and educational staff became my friends really, as I will never ever forget them and what they did for me. I would like to Thank them one more time for all that they did.

It is such a shame that the Junction is now not a thing. As when I went into the horrible adult services, they didn't help me the same so I relapsed just before I found out the Junction was due to close, and they said I was going to go back there. But I held on and managed to fight a bit longer. Until I couldn't no more, but by then unfortunately I could not cope anymore, I had relapsed and all the same problems that I had before, although this time was worse cause I'm older and more aware, I had fought for so long to never relapse, and when you get to a certain age help no longer exists, I was one of the lucky few to get CAMHS help from around age 8 and all the Junction did for me. But this time I was not so lucky, I had 2 admissions to The new place "The Junction & Platform" combined.

But it was nothing like the Junction, rather than help me, they made me feel worse, treated me in the worst ways, so unprofessional, Did not know what they was doing. It was very dirty, and to this day all the work the Junction did and Outpaitents CAMHS, has been un done and they not only stripped me from less help them I was getting and refused to help me in every way. They have stopped me getting any future help.

All those years I learned what I had "diagnoses do help", I learned to understand myself. After everything I went through, they said I didn't have Mental health, and said & did horrible things to me. I will never forget the trauma of it all, being there so long to just get left and mistreated. I now feel so alone in the world, can't trust anyone, and don't understand myself and am scared to speak in case I get told how I feel, like there. I just hope I can forget this place, but it has been almost 2 years of my life that has been took away from me, with a lot of extra pain. I hope no one else has to go through what The Cove put me through and that the Junction returns.

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Responses

Response from Sarah Harrison, Head of Complaints and PALS, Lancashire and South Cumbria NHS Foundation Trust 5 years ago
We are preparing to make a change
Sarah Harrison
Head of Complaints and PALS,
Lancashire and South Cumbria NHS Foundation Trust
Submitted on 12/11/2018 at 09:43
Published on Care Opinion at 13:43


Thank you for taking the time to share your experiences. I am sorry that they were not positive and I wonder if you would be willing to share your story with us so that we can better understand what mattered to you most. If this is something that you are able to do please contact us on hearing.feedback@lancashirecare.nhs.uk

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