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"A&e and day surgery"

About: East Surrey Hospital / General surgery

I went to a&e with an embarrassing and painful problem. Every single person I dealt with in all departments were kind, helpful and respectful. I was always kept informed of what was happening and although waiting times were long due to an emergency being brought in, I was still very satisfied with the experience. When I awoke from surgery, I had a nurse by my side for the next 45 minutes who was attentive and couldn’t have done more to make sure I was comfortable and pain free. Everywhere I looked the hospital looked and smelt very clean which made the experience more pleasant. Thank you to everyone who cared for me.

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Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust 6 years ago
Jamie Moore
Divisional Chief Nurse for Surgery,
Surrey and Sussex Healthcare NHS Trust
Submitted on 05/11/2018 at 06:46
Published on Care Opinion at 11:56


Thank you for taking the time to share your experience of ED and surgery at East Surrey Hospital. I will make sure that your feedback is shared with the teams involved in your care. Its good to hear that they were able to support you so well during your admission and treatment.

Wishing you a speedy recovery.

Kind regards

Jamie

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