"A big thank you!"

I have been a patient at Mill Lodge on 5 different occasions and also a patient in other inpatient units across England. This review is based on my opinion and experience of my stays at Mill Lodge from an overall perspective. I believe the staff at Mill Lodge really cared about me, every single one of them, especially my MDT team. I had regular psychology sessions and when things got more difficult, I would have these sometimes 3 times a week for half a hour or more. The psychology therapy really helped me a lot and I am extremely grateful to have been offered this time to meet with my psychologist; not every inpatient unit offers this to such an extent. I also had regular occupational therapy sessions, regularly met with my psychiatrist and my care team of nurses and health care assistants. The therapy and support they offer at Mill Lodge really does aid your recovery. The unit was mostly clean however often felt quite clinical. Sometimes but not often the communication between the team wasn’t the best but it was a big team and I guess they were often busy. Yes the food wasn’t the best, but it did improve! Mill Lodge is a hospital, not a hotel- so the food isn’t always going to be amazing! Yes there were times when the unit was very unsettled but I feel that the staff managed this well and remained calm in crisis situations. Although I didn’t like my time at Mill Lodge- it wasn’t were I wanted to be; I am grateful to have received care from there. The consistency of care was excellent and I felt like I knew my care team well. I believe the boundaries were clear and that the staff respected me. I am so grateful to the staff team there still to this day as I think they do an amazing job every day and they should receive more credit. I wouldn’t be in the position I am now in, living in my community placement if it wasn’t for them. So, thank you Mill Lodge!