"The continuity of care was unbelievable"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) University Hospital Wishaw / Radiology University Hospital Wishaw Radiology ML2 0DP University Hospital Wishaw / X-rays and Scans University Hospital Wishaw X-rays and Scans ML2 0DP
Posted by angngeo (as ),
My husband was admitted to Wishaw General Ward 18 from his GP with abdominal pain. After a ultrasound they discovered an enlarged spleen it was decided that he would be released for an outpatient CT scan at a future date.
He was cared for very well by a nurse named Lesley in Ward 18 at this time.He had a CT scan as an outpatient.
My husband took unwell again and I couldn’t watch him in pain any longer and dial NHS 24.
I was answered by a lovely lady on the line she kept me calm and asked lots of very important questions but suddenly asked what ward my husband had been admitted to four weeks earlier. I explained it was ward 18 and unbelievably the same nurse Lesley that had cared for him was on the line to me now she even remembered that they had diagnosed an enlarged spleen.She was concerned enough to send an ambulance for my husband the ambulance turned up in minutes and my husband was re-admitted to ward 18.My husband was diagnosed after a second CT scan with a Portal Vein Thrombosis and a Splenic Vein Thrombosis and an Esophageal Varicesa very rare condition in a normally healthy man.
My husband was transferred to ward 17 and spent 16 days in hospital after being in for a few days we had the pleasure of seeing the same Nurse Lesley in the ward caring for my husband yet again.
The continuity of care during this time has been unbelievable.