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"Well looked after"

About: Queen Margaret Hospital / General Surgery Queen Margaret Hospital / Radiology

(as a service user),

I attended the General Surgery Clinic to see Mr Neades and was referred to the Breast Imaging Team in the Radiology department at Queen Margaret Hospital, Dunfermline. I'd just wanted to thank the all NHS staff involved in my clinic appointment for making it such a positive experience. I'm also writing this review as I know many people can understandably find finding a lump and breast clinic appointments daunting but I really can say that all the staff were very professional, I was well looked after and everything was very well explained so I was able to go home in just under 2 hours knowing that my breast lump had been fully investigated.  

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 05/11/2018 at 22:46
Published on Care Opinion on 06/11/2018 at 10:20


picture of Arlene Brown

Dear Patient 531,

Thank you for sharing your feedback.

The teams will be pleased this worked well for you and that you were happy with the standards of care.

Regards Ark

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Response from Jeanette Burdock, Radiology & Diagnostic Services Manager, Radiology, Clinical Support, NHS Fife 5 years ago
Jeanette Burdock
Radiology & Diagnostic Services Manager, Radiology, Clinical Support,
NHS Fife
Submitted on 06/11/2018 at 09:42
Published on Care Opinion at 10:20


picture of Jeanette Burdock

I would also like to thank you for your feedback and will ensure that this is shared with the Radiology breast team.

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