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"HSG Procedure"

About: Dr Gray's Hospital / Radiology

(as the patient),

I had my HSG Procedure this morning in Dr. Grays Radiology department. Prior to this, I was extremely anxious and worried about what was going to happen.

From start to finish, the whole team were fantastic. They put me at ease, made sure I was made aware of what was happening throughout and made me laugh when I could have cried. 

I didn't catch the nurses name, but know I was seen by Prof Cummings. I'd just like to say a massive thanks to the whole team, but in particular the nurse involved who mad me so comfortable and showed such empathy and compassion! The best nurse I've ever been cared for by! 

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Responses

Response from Yvonne Wright, Chief Nurse, Clinical Support Services Division, NHS Grampian 6 years ago
Yvonne Wright
Chief Nurse, Clinical Support Services Division,
NHS Grampian
Submitted on 13/11/2018 at 18:45
Published on Care Opinion at 20:06


Dear Shons3110

I am really pleased that you found the care provided by the multidisciplinary in the radiology department in Dr Grays Hospital was supportive, kind and compassionate when you were anxious and unsure about the procedure.

It is such a morale boost for staff when they receive positive compliments such as these. I will ensure that the staff concerned are made aware of the positive comments

I do hope you are recovering well and thank you for taking the time to post your comment on Care Opinion

Kindest Regards

Yvonne

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