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Outstanding staff

Posted By Elabell

"Outstanding staff"

About: University Hospital Ayr / Clinical Radiology (Diagnostic Radiology) University Hospital Ayr / Trauma & orthopaedics

(as a relative),

My husband recently had surgery for a damaged Achilles’ tendon and his treatment and care were excellent.   All the staff involved in his care were outstanding and should be proud of the care and attention they are providing for patients.  

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 01/11/2018 at 10:50
Published on Care Opinion at 11:36

picture of Eunice Goodwin

Dear Elabell,

Thank you for such a lovely post and accolade to the teams. I will be delighted to ensure the Trauma/Ortho team and the Radiography and Radiology staff see this. It really gives a lovely lift to staff to know how much they are appreciated.

I know this can take some time to recover from fully so I hope your husband's recovery is as quick as it can be.

Best wishes,

Eunice

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